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Getting Started

From discovery to go-live

We don't just hand you software and walk away. Here's how we get you up and running, with support at every step.

  1. Discovery Call

    We start with a conversation to understand your exact business processes, pain points, and goals. Whether you need fulfilment automation, supply chain visibility, or workflow orchestration, we map it out together.

  2. Requirements & Use-Case Mapping

    We document your requirements and map them to Miridia capabilities. This helps identify what can be handled out of the box and what might need custom workflow development.

  3. Proposal (If Needed)

    If any custom development work is required, such as workflow integrations, custom label templates, data migrations, or platform integrations, we provide a clear proposal with scope and timeline.

  4. Plan Selection & Setup

    Choose the plan that fits your requirements. We set up your environment, configure your business structure (including master/sub-business hierarchy for multi-branch operations), and prepare for integration.

  5. Integration & Testing

    Connect your eCommerce platforms, accounting software, POS systems, and any other tools. We configure workflows, test data flows, and validate everything works before going live.

  6. Training & Go-Live

    Hands-on training for your team, followed by a supported go-live. We stay involved through the transition to make sure everything runs smoothly in production.

Supported Regions

  • South Africa
  • Netherlands
  • United Kingdom
  • Germany
  • Belgium
  • United States

Support for additional countries can be added on request.

Currencies & Tax

  • EUR
  • GBP
  • USD
  • ZAR

VAT, Sales Tax, and other regional tax models are supported with HS Code management for import/export compliance.

Deployment Options

Multi-tenant SaaS is the default on the Starter plan. Enterprise customers can opt for self-hosted deployment for data sovereignty requirements.

MAKE. MOVE. MEASURE.

Ready to get started?

Book a discovery call and we'll map out how Miridia fits your operations.